OG Phoenix Consulting is a digital transformation consultancy that modernises how IT is run: service management, ServiceNow, IT asset management and intelligent automation. Senior-led, remote-first, working with organisations worldwide.
Five focused services, each built around one question: what will be measurably better in your operation when we leave?
Modern, ServiceNow-based service management for IT and beyond, extending proven ITIL practices to HR, facilities, finance and other teams so every request flows without friction.
Learn more about Enterprise Service Management
An honest assessment of where your IT operation stands today, and a sequenced, costed roadmap your board can approve and your teams can deliver.
Learn more about IT Strategy and Transformation Roadmap
Workflow automation and practical, governed AI use cases that remove repetitive work from IT and business teams, without creating new risk.
Learn more about Automation and AI
Experienced programme management for large IT transformations, including PMO set-up and rescue of programmes that have lost momentum.
Learn more about Programme Leadership
From a tactical inventory function to a strategic, value-driven business capability: IT asset management that goes beyond counting devices, a trusted view of what you own, use and pay for, turned into cost savings, audit confidence and better investment decisions.
Learn more about Strategic IT Asset ManagementMost engagements begin with a free 30-minute consultation. You describe the problem; we tell you honestly whether and how we can help.
Request a consultationEvery engagement is measured against outcomes your board cares about, agreed before work begins.
Services that run predictably, with clear ownership, fewer hand-offs and issues resolved first time.
Licence waste, duplicate tools and manual effort identified and removed, with savings tracked.
Controls documented, evidence organised and gaps closed, so you are ready whenever auditors ask.
Risks surfaced early and controlled through governance, so change happens without disruption.
Improvement and risk reviews become part of business as usual, so your team keeps the gains going long after we leave.
Every engagement follows the same discipline, scaled to your size. You always know what stage you are in, what it costs and what you will have at the end of it.
We review your processes, platforms, data and contracts, and talk to the people doing the work. You get a plain-English baseline of what is working and what is not.
We agree the target state, the business case and a phased roadmap with clear owners. Quick wins come first, so value shows up early.
We lead or support delivery: platform configuration, process change, automation and vendor management, with progress reported against agreed measures.
We train your people and hand over clear documentation, so they can run the new way of working with confidence.
We build continuous improvement and proactive risk management into your business-as-usual processes, so your own team keeps improving the service and catches risks before they become incidents, audit findings or overspend. After go-live we stay on through hypercare, a defined support period, then step back once the operation runs without us.
We bring more than 15 years of hands-on leadership in enterprise service management, IT asset management, ServiceNow and large-scale IT transformation. Every engagement is led by a seasoned consultant.
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Shrinivas brings a relentless focus on operational excellence, ensuring services are not just delivered—but optimized, aligned with business goals, and continuously improved. … Whether it's leading complex transformations, mentoring teams, or architecting enterprise-grade systems, Shrinivas brings a visionary yet pragmatic approach.
Shrinivas brought a strong command of the domain, quickly grasping complex requirements and translating them into clear, actionable plans that moved teams forward. … We significantly reduced asset collection gaps by streamlining leaver PC recovery and identifying previously unknown PCs. … He's a thoughtful leader with a sharp eye for both strategy and execution.
Shrini is very methodical in his approach to work. He has applied his Six Sigma skill set to good use and both automated and improved a number of processes within the team.
A digital transformation consultant helps an organisation change how it uses technology and processes to deliver services. At OG Phoenix that means assessing your current IT operation, designing a better target state, and leading delivery across platforms such as ServiceNow, asset management and automation, so the change produces measurable results rather than a report.
Yes. OG Phoenix Consulting is set up to work remotely with organisations in any region. Meetings are scheduled to suit your time zone, and on-site visits can be arranged for key workshops where they add value.
With a free 30-minute consultation. If there is a good fit, you receive a short written proposal with scope, timeline, deliverables and a fixed or capped fee before any work begins.
Tell us about your challenge. You will get a reply within one working day.